Case:  Petrie’s Electronics Qs

------------------------------------------------- CASE: PETRIES ELECTRONICS Determining Systems Requirements Although the guest trueness give in in at Petries Electronics had gone slowly at first, the preceding(a) few weeks had been fast paced and busy, Jim Watanabe, the project manager, thought to himself. He had worn out(predicate) much of his time planning and conducting interviews with key stakeholders inside the company. He had also worked with the marketing group to put together any(prenominal) focus groups made up of loyal customers, to get nearly ideas about what they would value in a customer commitment program. Jim had also spent some time studying customer loyalty programs at other big retail get dressed and those in other industries as well, such as the airlines, recognize for their extensive customer loyalty programs. As project manager, he had also supervised the efforts of his squad members. Together, they had collected a outstanding deal of dat a. Jim had just finished creating a high-level abbreviation of the information into a table he could send to his group members (PE Table 5-1).

------------------------------------------------- PE TABLE 5-1: Requirements and Constraints for Petries Customer Loyalty mould Requirements *   impressive customer incentivesSystem should be able to effectively gunstock customer activity and convert to rewards and other incentives *   unprovoked for customers to handlingInterface should be intuitive for customer accustom *   proved performanceSystem as proposed should have been employ successfully by other clients *  Easy to implement murde! r should non require outside consultants or extraordinary skills on the destiny of our staff or require specialized hardware *   ascendableSystem should be easily expandable as the enchantment of participating customers grows *  Vendor supportVendor should have proved track record of reliable support and infrastructure in place to provide it| Constraints *  Cost to buyLicenses for one yr should be under $500,000 *  Cost to...If you want to get a full essay, order it on our website: OrderCustomPaper.com

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